Is Apple legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 475 public Trustpilot reviews published 2025-12-03 to 2026-09-25 — see the Trustpilot page. Not affiliated with Trustpilot or Apple.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

Apple is an established company with 12,767 Trustpilot reviews and a 1.7 TrustScore. In our census of recent reviews, 87% were classified as complaints, most often support unhelpful, faulty product, account/app problems. Elsewhere it scores 3.8★ on Google.

What goes wrong most, according to reviewers

Support unhelpful — 144 reports (36% of complaints), rising
Faulty product — 131 reports (33% of complaints)
Account/app problems — 52 reports (13% of complaints), rising

Full evidence, quotes and trends: the Apple complaint report.