ComplaintCensus

Medicare Nationwide vs Your Way Insurance: most-reported complaints compared

Most-reported issues at Medicare Nationwide and Your Way Insurance, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Medicare Nationwide

TrustScore 4.9 · 216 reviews on Trustpilot.

160 reviews analysed, 2018-11-29 to 2026-08-16.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Support unhelpful100%
Billing errors67%
“The rejected premium withdrawal had not shown up in their system.”
1★ Trustpilot review, 2024-12-12

Your Way Insurance

TrustScore 4.8 · 3,226 reviews on Trustpilot.

505 reviews analysed, 2024-05-15 to 2026-09-20.

Complaint rate (recent window): 3%

76% of negative reviews get a company reply.

Support unhelpful22%
Misleading pricing19%
Other16%
Support unreachable14%
Hard to cancel8%
“Found out they are not Healthcare insurance, but is a broker..Taking advantage of my disability”
1★ Trustpilot review, 2026-09-16

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueMedicare NationwideYour Way Insurance
Support unhelpful100%22%
Billing errors67%6%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Medicare Nationwide or Your Way Insurance.