Adventure Life vs Expedia: most-reported complaints compared
Most-reported issues at Adventure Life and Expedia, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Adventure Life
TrustScore 4.9 · 1,054 reviews on Trustpilot.
241 reviews analysed, 2016-01-10 to 2026-08-29.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“Sensitive personal information belonging to me and my family was shared without my consent.”
Expedia
TrustScore 3.2 · 19,100 reviews on Trustpilot.
1,060 reviews analysed, 2025-12-01 to 2026-09-23.
Complaint rate (recent window): 60%
72% of negative reviews get a company reply.
“I subsequently found a local newspaper article on it). Called Expedia to try and sort out a refund and was told because "I" wanted to change or cancel my booking the best they could do was give me a £25 OneKeyCash credit”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Adventure Life | Expedia |
|---|---|---|
| Support unhelpful | 24% | 43% |
| Misleading pricing | 21% | 14% |
| Not as described | 10% | 12% |
| Overcharging | 7% | 12% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Adventure Life or Expedia.