ComplaintCensus

TopCashback USA vs Pagazani.com: most-reported complaints compared

Most-reported issues at TopCashback USA and Pagazani.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

TopCashback USA

TrustScore 4.6 · 13,915 reviews on Trustpilot.

285 reviews analysed, 2025-12-13 to 2026-09-23.

Complaint rate (recent window): 12%

100% of negative reviews get a company reply.

Account/app problems44%
Support unreachable32%
Other15%
Support unhelpful8%
Overcharging8%
“My account was suddenly closed by their "Quality Team" right when I had over $30 of legitimate cashback pending/payable in my account.”
1★ Trustpilot review, 2026-07-15

Pagazani.com

TrustScore 4.7 · 835 reviews on Trustpilot.

160 reviews analysed, 2024-03-12 to 2026-07-15.

Complaint rate (recent window): 6%

0% of negative reviews get a company reply.

Account/app problems33%
Other22%
“We are not accepting new members at this time”
1★ Trustpilot review, 2025-07-13

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueTopCashback USAPagazani.com
Account/app problems44%33%
Other15%22%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, TopCashback USA or Pagazani.com.