Dot Property vs Foxtons: most-reported complaints compared
Most-reported issues at Dot Property and Foxtons, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Dot Property
TrustScore 2.5 · 5 reviews on Trustpilot.
5 reviews analysed, 2018-03-09 to 2026-04-11.
Complaint rate (recent window): 80%
0% of negative reviews get a company reply.
“this property has been gone for a long time. The update is so lousy.”
Foxtons
TrustScore 4.2 · 14,962 reviews on Trustpilot.
495 reviews analysed, 2026-04-15 to 2026-09-26.
Complaint rate (recent window): 8%
30% of negative reviews get a company reply.
“3 weeks after moving in and we still don't have hot water”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Dot Property or Foxtons.