ComplaintCensus

Sunrun vs Missouri Wind and Solar: most-reported complaints compared

Most-reported issues at Sunrun and Missouri Wind and Solar, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Sunrun

TrustScore 4.3 · 782 reviews on Trustpilot.

413 reviews analysed, 2026-08-01 to 2026-09-22.

Complaint rate (recent window): 8%

98% of negative reviews get a company reply.

Support unhelpful41%
Misleading pricing26%
Support unreachable24%
Overcharging15%
Faulty product15%
“This is an attempt to collect a debt. You have an outstanding balance of $190.”
1★ Trustpilot review, 2026-09-01

Missouri Wind and Solar

TrustScore 4.8 · 126 reviews on Trustpilot.

100 reviews analysed, 2023-03-05 to 2026-04-19.

Complaint rate (recent window): 3%

0% of negative reviews get a company reply.

Delivery late67%
“No tracking information. Shipped on Dec 26th no idea where it is as off Jan 2”
2★ Trustpilot review, 2024-01-02

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Sunrun or Missouri Wind and Solar.