ComplaintCensus

SolidKingsInc vs Xcotton: most-reported complaints compared

Most-reported issues at SolidKingsInc and Xcotton, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

SolidKingsInc

TrustScore 4.9 · 267 reviews on Trustpilot.

170 reviews analysed, 2024-10-22 to 2026-09-14.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Other100%
“Debit card lowkey got stolen”
1★ Trustpilot review, 2026-05-01

Xcotton

TrustScore 4.8 · 1,356 reviews on Trustpilot.

482 reviews analysed, 2025-06-09 to 2026-09-21.

Complaint rate (recent window): 3%

73% of negative reviews get a company reply.

Support unhelpful37%
Delivery failed37%
Refund refused24%
Warranty disputes18%
Faulty product14%
“Instead, they continue replying to my Trustpilot reviews with the exact same generic message telling me to contact the carrier”
1★ Trustpilot review, 2026-07-17

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, SolidKingsInc or Xcotton.