Sharrocks vs Peter James Insurance: most-reported complaints compared
Most-reported issues at Sharrocks and Peter James Insurance, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Sharrocks
TrustScore 4.9 · 3,764 reviews on Trustpilot.
263 reviews analysed, 2018-04-03 to 2026-09-22.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“sold a policy that required advanced security systems we were never told about”
Peter James Insurance
TrustScore 4.9 · 6,714 reviews on Trustpilot.
377 reviews analysed, 2018-07-03 to 2026-09-13.
Complaint rate (recent window): 1%
25% of negative reviews get a company reply.
“No compromise at all would be made in this case, and no flexibility provided”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Sharrocks | Peter James Insurance |
|---|---|---|
| Support unhelpful | 29% | 20% |
| Support unreachable | 19% | 7% |
| Other | 17% | 17% |
| Overcharging | 17% | 29% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Sharrocks or Peter James Insurance.