Sharrocks vs Heath Crawford: most-reported complaints compared
Most-reported issues at Sharrocks and Heath Crawford, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Sharrocks
TrustScore 4.9 · 3,764 reviews on Trustpilot.
263 reviews analysed, 2018-04-03 to 2026-09-22.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“sold a policy that required advanced security systems we were never told about”
Heath Crawford
TrustScore 4.9 · 1,829 reviews on Trustpilot.
444 reviews analysed, 2023-08-27 to 2026-09-20.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“Wasted money by Bupa as they refuse to refund me and not pay for my treatment”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Sharrocks | Heath Crawford |
|---|---|---|
| Support unhelpful | 29% | 19% |
| Support unreachable | 19% | 19% |
| Other | 17% | 19% |
| Overcharging | 17% | 6% |
| Warranty disputes | 12% | 8% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Sharrocks or Heath Crawford.