ComplaintCensus

Seven Corners vs Faye Travel Insurance: most-reported complaints compared

Most-reported issues at Seven Corners and Faye Travel Insurance, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Seven Corners

TrustScore 4.5 · 6,264 reviews on Trustpilot.

407 reviews analysed, 2024-01-26 to 2026-09-23.

Complaint rate (recent window): 12%

98% of negative reviews get a company reply.

Warranty disputes64%
Support unhelpful26%
Misleading pricing11%
Support unreachable8%
Refund refused7%
“Later, the claim was denied using that exact technicality.”
1★ Trustpilot review, 2026-01-29

Faye Travel Insurance

TrustScore 4.8 · 4,781 reviews on Trustpilot.

716 reviews analysed, 2026-02-17 to 2026-09-24.

Complaint rate (recent window): 4%

98% of negative reviews get a company reply.

Warranty disputes52%
Support unhelpful45%
Refunds delayed15%
Refund refused11%
Support unreachable11%
“faye refused any sort of payout. They make it deliberately difficult to file a claim in order to avoid any sort of payout.”
1★ Trustpilot review, 2026-06-30

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueSeven CornersFaye Travel Insurance
Warranty disputes64%52%
Support unhelpful26%45%
Support unreachable8%11%
Refund refused7%11%
Other5%9%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Seven Corners or Faye Travel Insurance.