Salad vs Lovey: most-reported complaints compared
Most-reported issues at Salad and Lovey, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Salad
TrustScore 4.9 · 16,901 reviews on Trustpilot.
488 reviews analysed, 2026-03-16 to 2026-09-20.
Complaint rate (recent window): 4%
89% of negative reviews get a company reply.
“Company wants access to everything, proof of income and all my details before actually processing a credit check.”
Lovey
TrustScore 4.9 · 2,384 reviews on Trustpilot.
284 reviews analysed, 2020-02-21 to 2026-09-03.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“Basically wasted my time.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Salad | Lovey |
|---|---|---|
| Other | 42% | 13% |
| Support unreachable | 19% | 23% |
| Support unhelpful | 17% | 33% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Salad or Lovey.