ComplaintCensus

Riverbend Consulting vs Zazzle AU: most-reported complaints compared

Most-reported issues at Riverbend Consulting and Zazzle AU, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Riverbend Consulting

TrustScore 4.7 · 1,029 reviews on Trustpilot.

222 reviews analysed, 2020-05-23 to 2026-08-31.

Complaint rate (recent window): 8%

100% of negative reviews get a company reply.

Support unhelpful63%
Other29%
Overcharging11%
Misleading pricing9%
Refund refused9%
“they LITERALLY GAVE UP trying to get my account back for no reason and were extremely rude to talk to.”
1★ Trustpilot review, 2020-06-08

Zazzle AU

TrustScore 3.2 · 469 reviews on Trustpilot.

167 reviews analysed, 2022-07-20 to 2026-09-08.

Complaint rate (recent window): 20%

100% of negative reviews get a company reply.

Delivery failed35%
Delivery late26%
Faulty product21%
Support unreachable18%
Not as described15%
“Never sent any confirmation of order, or any tracking information. I emailed them several times and got no response.”
1★ Trustpilot review, 2026-09-06

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueRiverbend ConsultingZazzle AU
Refund refused9%9%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Riverbend Consulting or Zazzle AU.