Riverbend Consulting vs Kraftedlabs: most-reported complaints compared
Most-reported issues at Riverbend Consulting and Kraftedlabs, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Riverbend Consulting
TrustScore 4.7 · 1,029 reviews on Trustpilot.
222 reviews analysed, 2020-05-23 to 2026-08-31.
Complaint rate (recent window): 8%
100% of negative reviews get a company reply.
“they LITERALLY GAVE UP trying to get my account back for no reason and were extremely rude to talk to.”
Kraftedlabs
TrustScore 2.5 · 5 reviews on Trustpilot.
5 reviews analysed, 2026-06-28 to 2026-09-22.
Complaint rate (recent window): 80%
0% of negative reviews get a company reply.
“Advertised as automated Shopify store, delivered with fake reviews, barely any customisation and asking me to pay for multiple add ons.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Riverbend Consulting | Kraftedlabs |
|---|---|---|
| Support unhelpful | 63% | 50% |
| Misleading pricing | 9% | 50% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Riverbend Consulting or Kraftedlabs.