Reprise Financial vs Prosper: most-reported complaints compared
Most-reported issues at Reprise Financial and Prosper, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Reprise Financial
TrustScore 4.7 · 25,939 reviews on Trustpilot.
1,035 reviews analysed, 2026-06-06 to 2026-09-23.
Complaint rate (recent window): 8%
97% of negative reviews get a company reply.
“All they do is lie and send out false information”
Prosper
TrustScore 4.5 · 14,682 reviews on Trustpilot.
344 reviews analysed, 2026-03-11 to 2026-09-23.
Complaint rate (recent window): 14%
0% of negative reviews get a company reply.
“Asked to speak tk a supervisor, and he HUNG UP ON ME!”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Reprise Financial | Prosper |
|---|---|---|
| Support unhelpful | 25% | 28% |
| Other | 14% | 22% |
| Overcharging | 11% | 10% |
| Billing errors | 9% | 22% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Reprise Financial or Prosper.