QLAW vs Runnymedelaw: most-reported complaints compared
Most-reported issues at QLAW and Runnymedelaw, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
QLAW
TrustScore 4.3 · 228 reviews on Trustpilot.
100 reviews analysed, 2021-06-23 to 2026-02-14.
Complaint rate (recent window): 5%
0% of negative reviews get a company reply.
“They are milking the estate”
Runnymedelaw
TrustScore 2.9 · 2 reviews on Trustpilot.
2 reviews analysed, 2026-02-24 to 2026-04-09.
Complaint rate (recent window): 100%
0% of negative reviews get a company reply.
“I sent numerous emails asking what was going on and no one has even bothered to reply.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | QLAW | Runnymedelaw |
|---|---|---|
| Support unhelpful | 60% | 100% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, QLAW or Runnymedelaw.