Oportun vs Wisetack: most-reported complaints compared
Most-reported issues at Oportun and Wisetack, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Oportun
TrustScore 4.8 · 20,538 reviews on Trustpilot.
299 reviews analysed, 2023-12-14 to 2026-09-20.
Complaint rate (recent window): 10%
100% of negative reviews get a company reply.
“Causes double payment every time.”
Wisetack
TrustScore 4.8 · 936 reviews on Trustpilot.
163 reviews analysed, 2025-12-11 to 2026-09-08.
Complaint rate (recent window): 5%
100% of negative reviews get a company reply.
“they turned me down for a 2500.00 loan. A scam”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Oportun | Wisetack |
|---|---|---|
| Support unhelpful | 20% | 25% |
| Other | 16% | 50% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Oportun or Wisetack.