OneMain Financial vs Reprise Financial: most-reported complaints compared
Most-reported issues at OneMain Financial and Reprise Financial, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
OneMain Financial
TrustScore 4.6 · 81,046 reviews on Trustpilot.
1,621 reviews analysed, 2023-07-25 to 2026-09-27.
Complaint rate (recent window): 10%
86% of negative reviews get a company reply.
“Very disrespectful tone and attitude. I simply asked what would be the monthly payments”
Reprise Financial
TrustScore 4.7 · 25,939 reviews on Trustpilot.
1,035 reviews analysed, 2026-06-06 to 2026-09-23.
Complaint rate (recent window): 8%
97% of negative reviews get a company reply.
“All they do is lie and send out false information”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | OneMain Financial | Reprise Financial |
|---|---|---|
| Support unhelpful | 32% | 25% |
| Other | 18% | 14% |
| Misleading pricing | 18% | 40% |
| Billing errors | 13% | 9% |
| Support unreachable | 11% | 6% |
| Overcharging | 11% | 11% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, OneMain Financial or Reprise Financial.