Google vs Sunderland Echo: most-reported complaints compared
Most-reported issues at Google and Sunderland Echo, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
TrustScore 2.6 · 28 reviews on Trustpilot.
14 reviews analysed, 2023-03-18 to 2026-06-16.
Complaint rate (recent window): 14%
0% of negative reviews get a company reply.
“This ruined the event for me and makes me want to disable Google News notifications completely.”
Sunderland Echo
TrustScore 4.4 · 13 reviews on Trustpilot.
12 reviews analysed, 2017-10-02 to 2026-04-15.
Complaint rate (recent window): 42%
0% of negative reviews get a company reply.
“SK DANCE need to be exposed for BULLYING AND HARASSMENT”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Sunderland Echo | |
|---|---|---|
| Other | 100% | 80% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Google or Sunderland Echo.