ComplaintCensus

NetCredit vs OneMain Financial: most-reported complaints compared

Most-reported issues at NetCredit and OneMain Financial, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

NetCredit

TrustScore 4.7 · 33,428 reviews on Trustpilot.

291 reviews analysed, 2026-06-16 to 2026-09-23.

Complaint rate (recent window): 14%

95% of negative reviews get a company reply.

Other26%
Misleading pricing22%
Support unhelpful15%
Overcharging14%
Support unreachable12%
“No loans here, just a scam”
1★ Trustpilot review, 2026-06-17

OneMain Financial

TrustScore 4.6 · 81,046 reviews on Trustpilot.

1,621 reviews analysed, 2023-07-25 to 2026-09-27.

Complaint rate (recent window): 10%

86% of negative reviews get a company reply.

Support unhelpful32%
Other18%
Misleading pricing18%
Billing errors13%
Support unreachable11%
“Very disrespectful tone and attitude. I simply asked what would be the monthly payments”
1★ Trustpilot review, 2026-07-17

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueNetCreditOneMain Financial
Other26%18%
Misleading pricing22%18%
Support unhelpful15%32%
Overcharging14%11%
Support unreachable12%11%
Billing errors12%13%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, NetCredit or OneMain Financial.