ComplaintCensus

Mann Island Finance vs Startline Motor Finance: most-reported complaints compared

Most-reported issues at Mann Island Finance and Startline Motor Finance, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Mann Island Finance

TrustScore 4.9 · 5,848 reviews on Trustpilot.

375 reviews analysed, 2025-04-25 to 2026-09-03.

Complaint rate (recent window): 2%

97% of negative reviews get a company reply.

Support unhelpful48%
Support unreachable18%
Other15%
Faulty product7%
Account/app problems7%
“they basically told me to go away so I told them I would contact my finance company Mann island”
1★ Trustpilot review, 2026-01-18

Startline Motor Finance

TrustScore 4.7 · 13,932 reviews on Trustpilot.

566 reviews analysed, 2026-03-10 to 2026-09-23.

Complaint rate (recent window): 8%

100% of negative reviews get a company reply.

Support unhelpful50%
Other16%
Faulty product16%
Support unreachable15%
Aggressive collections12%
“A1 then took 2 months to get back to us, only to refuse to cover this under warranty”
1★ Trustpilot review, 2026-07-22

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueMann Island Finance Startline Motor Finance
Support unhelpful48%50%
Support unreachable18%15%
Other15%16%
Faulty product7%16%
Aggressive collections7%12%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Mann Island Finance or Startline Motor Finance.