loveholidays UK vs Travel Center: most-reported complaints compared
Most-reported issues at loveholidays UK and Travel Center, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
loveholidays UK
TrustScore 4.4 · 281,879 reviews on Trustpilot.
3,621 reviews analysed, 2026-05-26 to 2026-09-27.
Complaint rate (recent window): 13%
99% of negative reviews get a company reply.
“failed to process it correctly”
Travel Center
TrustScore 4.9 · 13,496 reviews on Trustpilot.
344 reviews analysed, 2023-05-22 to 2026-09-14.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“Inconsistent information from agents.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | loveholidays UK | Travel Center |
|---|---|---|
| Support unhelpful | 27% | 47% |
| Not as described | 24% | 15% |
| Misleading pricing | 21% | 19% |
| Support unreachable | 14% | 16% |
| Overcharging | 13% | 17% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, loveholidays UK or Travel Center.