TILL vs Tower Loan: most-reported complaints compared
Most-reported issues at TILL and Tower Loan, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
TILL
TrustScore 4.9 · 436 reviews on Trustpilot.
180 reviews analysed, 2023-11-03 to 2026-09-17.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“they are continuing to process ach withdrawals in amounts that are not associated to the agreement”
Tower Loan
TrustScore 4.8 · 30,028 reviews on Trustpilot.
822 reviews analysed, 2026-06-16 to 2026-09-23.
Complaint rate (recent window): 5%
63% of negative reviews get a company reply.
“Seeing approximately $175 in interest added when only $20 remained to pay was something I found both illogical and incredibly unfair”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, TILL or Tower Loan.