ComplaintCensus

Korbanth Sabers vs Xcotton: most-reported complaints compared

Most-reported issues at Korbanth Sabers and Xcotton, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Korbanth Sabers

TrustScore 4.8 · 514 reviews on Trustpilot.

160 reviews analysed, 2025-08-06 to 2026-08-15.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Faulty product67%
“Box was water damaged when it arrived. D-ring that was advertised as being able to be used to carry it was too weak, it broke off”
2★ Trustpilot review, 2026-06-04

Xcotton

TrustScore 4.8 · 1,356 reviews on Trustpilot.

482 reviews analysed, 2025-06-09 to 2026-09-21.

Complaint rate (recent window): 3%

73% of negative reviews get a company reply.

Support unhelpful37%
Delivery failed37%
Refund refused24%
Warranty disputes18%
Faulty product14%
“Instead, they continue replying to my Trustpilot reviews with the exact same generic message telling me to contact the carrier”
1★ Trustpilot review, 2026-07-17

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueKorbanth SabersXcotton
Faulty product67%14%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Korbanth Sabers or Xcotton.