ComplaintCensus

Instagram vs Wiza: most-reported complaints compared

Most-reported issues at Instagram and Wiza, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Instagram

TrustScore 1.3 · 4,729 reviews on Trustpilot.

130 reviews analysed, 2026-05-06 to 2026-09-22.

Complaint rate (recent window): 79%

0% of negative reviews get a company reply.

Account/app problems74%
Support unreachable24%
Other16%
Support unhelpful12%
Subscription trap3%
“Did nothing and suspended account?”
1★ Trustpilot review, 2026-07-03

Wiza

TrustScore 1.8 · 14 reviews on Trustpilot.

14 reviews analysed, 2024-05-28 to 2026-09-19.

Complaint rate (recent window): 86%

0% of negative reviews get a company reply.

Other67%
Billing errors17%
“Scam site violates PII”
1★ Trustpilot review, 2025-05-27

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueInstagramWiza
Other16%67%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Instagram or Wiza.