Howden Life & Health vs Sharrocks: most-reported complaints compared
Most-reported issues at Howden Life & Health and Sharrocks, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Howden Life & Health
TrustScore 4.9 · 12,049 reviews on Trustpilot.
609 reviews analysed, 2025-04-29 to 2026-09-23.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“Do not trust this company they are mis selling income protection policy’s and advise to answer questions incorrectly”
Sharrocks
TrustScore 4.9 · 3,764 reviews on Trustpilot.
263 reviews analysed, 2018-04-03 to 2026-09-22.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“sold a policy that required advanced security systems we were never told about”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Howden Life & Health | Sharrocks |
|---|---|---|
| Other | 30% | 17% |
| Support unhelpful | 30% | 29% |
| Support unreachable | 23% | 19% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Howden Life & Health or Sharrocks.