ComplaintCensus

Green Vista Living vs GoSun: most-reported complaints compared

Most-reported issues at Green Vista Living and GoSun, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Green Vista Living

TrustScore 4.6 · 90 reviews on Trustpilot.

73 reviews analysed, 2025-01-17 to 2026-08-13.

Complaint rate (recent window): 5%

57% of negative reviews get a company reply.

Delivery failed50%
“the restocking fee communicated to us was 15%. Weeks later, only after disputes were raised, that figure was revised to 40%.”
1★ Trustpilot review, 2026-02-10

GoSun

TrustScore 4 · 201 reviews on Trustpilot.

113 reviews analysed, 2025-09-17 to 2026-09-17.

Complaint rate (recent window): 16%

94% of negative reviews get a company reply.

Faulty product44%
Delivery failed22%
Support unreachable22%
Support unhelpful22%
Delivery late17%
“It doesn't work as advertised; in fact, it doesn't work at all.”
1★ Trustpilot review, 2026-09-08

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueGreen Vista LivingGoSun
Delivery failed50%22%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Green Vista Living or GoSun.