ComplaintCensus

Godrej & Boyce Manufacturing. Co. Ltd. vs Marks Electrical: most-reported complaints compared

Most-reported issues at Godrej & Boyce Manufacturing. Co. Ltd. and Marks Electrical, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Godrej & Boyce Manufacturing. Co. Ltd.

TrustScore 2.5 · 6 reviews on Trustpilot.

6 reviews analysed, 2024-06-19 to 2026-06-19.

Complaint rate (recent window): 100%

0% of negative reviews get a company reply.

Support unhelpful83%
Faulty product83%
“Multiple complaints were either ignored or automatically closed without any service visit.”
1★ Trustpilot review, 2026-05-23

Marks Electrical

TrustScore 4.8 · 122,096 reviews on Trustpilot.

1,741 reviews analysed, 2026-07-26 to 2026-09-26.

Complaint rate (recent window): 6%

98% of negative reviews get a company reply.

Support unhelpful43%
Faulty product30%
Delivery late28%
Delivery failed19%
Support unreachable14%
“We ordered a AC Unit and it never arrived”
1★ Trustpilot review, 2026-07-27

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueGodrej & Boyce Manufacturing. Co. Ltd.Marks Electrical
Support unhelpful83%43%
Faulty product83%30%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Godrej & Boyce Manufacturing. Co. Ltd. or Marks Electrical.