Godrej & Boyce Manufacturing. Co. Ltd. vs Appliances Direct: most-reported complaints compared
Most-reported issues at Godrej & Boyce Manufacturing. Co. Ltd. and Appliances Direct, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Godrej & Boyce Manufacturing. Co. Ltd.
TrustScore 2.5 · 6 reviews on Trustpilot.
6 reviews analysed, 2024-06-19 to 2026-06-19.
Complaint rate (recent window): 100%
0% of negative reviews get a company reply.
“Multiple complaints were either ignored or automatically closed without any service visit.”
Appliances Direct
TrustScore 4.3 · 155,269 reviews on Trustpilot.
1,353 reviews analysed, 2026-07-26 to 2026-09-27.
Complaint rate (recent window): 17%
100% of negative reviews get a company reply.
“FIVE DELIVERY DATES, FRIDGE LEFT OUTSIDE, SPOILED FOOD & APPALLING CUSTOMER SERVICE”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Godrej & Boyce Manufacturing. Co. Ltd. | Appliances Direct |
|---|---|---|
| Support unhelpful | 83% | 32% |
| Faulty product | 83% | 29% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Godrej & Boyce Manufacturing. Co. Ltd. or Appliances Direct.