GEX.co.uk vs Nexus Mods: most-reported complaints compared
Most-reported issues at GEX.co.uk and Nexus Mods, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
GEX.co.uk
TrustScore 4.9 · 1,458 reviews on Trustpilot.
213 reviews analysed, 2019-11-07 to 2026-09-01.
Complaint rate (recent window): 1%
100% of negative reviews get a company reply.
“they knocked the price down from what they said”
Nexus Mods
TrustScore 1.6 · 305 reviews on Trustpilot.
107 reviews analysed, 2025-01-06 to 2026-09-26.
Complaint rate (recent window): 57%
0% of negative reviews get a company reply.
“I tried contacting the support but they were useless and even banned my account”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | GEX.co.uk | Nexus Mods |
|---|---|---|
| Misleading pricing | 33% | 16% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, GEX.co.uk or Nexus Mods.