Fluro vs Lovey: most-reported complaints compared
Most-reported issues at Fluro and Lovey, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Fluro
TrustScore 4.9 · 2,946 reviews on Trustpilot.
287 reviews analysed, 2022-11-17 to 2026-09-07.
Complaint rate (recent window): 1%
100% of negative reviews get a company reply.
“told no on a £482 repayment”
Lovey
TrustScore 4.9 · 2,384 reviews on Trustpilot.
284 reviews analysed, 2020-02-21 to 2026-09-03.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“Basically wasted my time.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Fluro | Lovey |
|---|---|---|
| Other | 35% | 13% |
| Misleading pricing | 22% | 30% |
| Support unreachable | 14% | 23% |
| Support unhelpful | 11% | 33% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Fluro or Lovey.