ComplaintCensus

Exodus Adventure Travels vs Golfbreaks: most-reported complaints compared

Most-reported issues at Exodus Adventure Travels and Golfbreaks, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Exodus Adventure Travels

TrustScore 4.9 · 5,675 reviews on Trustpilot.

305 reviews analysed, 2024-07-09 to 2026-09-01.

Complaint rate (recent window): 2%

88% of negative reviews get a company reply.

Support unhelpful30%
Misleading pricing20%
Other16%
Support unreachable14%
Not as described12%
“I then asked for a call back which im still waiting for but now its taken so long i have missed out on the offer”
2★ Trustpilot review, 2025-02-24

Golfbreaks

TrustScore 4.9 · 22,076 reviews on Trustpilot.

895 reviews analysed, 2025-06-13 to 2026-09-20.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Not as described25%
Support unhelpful23%
Other19%
Misleading pricing14%
Poor core service7%
“bunkers terrible.. Half board also meant a £30 credit not mentioned”
1★ Trustpilot review, 2026-07-12

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueExodus Adventure TravelsGolfbreaks
Support unhelpful30%23%
Misleading pricing20%14%
Other16%19%
Not as described12%25%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Exodus Adventure Travels or Golfbreaks.