Excel Currencies vs Simlesspay: most-reported complaints compared
Most-reported issues at Excel Currencies and Simlesspay, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Excel Currencies
TrustScore 4.9 · 906 reviews on Trustpilot.
170 reviews analysed, 2018-07-26 to 2026-09-08.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“Ian went AWOL no communication no message to say he was on holiday”
Simlesspay
TrustScore 4.8 · 6,891 reviews on Trustpilot.
298 reviews analysed, 2026-01-11 to 2026-09-06.
Complaint rate (recent window): 1%
100% of negative reviews get a company reply.
“You can't get to speak to human being and chat online took over 3hrs with no one to talk to.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Excel Currencies | Simlesspay |
|---|---|---|
| Support unreachable | 33% | 37% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Excel Currencies or Simlesspay.