ComplaintCensus

E2E Networks vs IONOS | ionos.co.uk: most-reported complaints compared

Most-reported issues at E2E Networks and IONOS | ionos.co.uk, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

E2E Networks

TrustScore 2.3 · 7 reviews on Trustpilot.

7 reviews analysed, 2023-05-30 to 2025-12-19.

Complaint rate (recent window): 71%

0% of negative reviews get a company reply.

Support unhelpful80%
Poor core service80%
“Our production server on E2E’s Mumbai node has been down for hours, causing real business loss and customer trust damage.”
1★ Trustpilot review, 2025-12-17

IONOS | ionos.co.uk

TrustScore 4.7 · 41,881 reviews on Trustpilot.

909 reviews analysed, 2026-06-17 to 2026-09-23.

Complaint rate (recent window): 14%

100% of negative reviews get a company reply.

Support unhelpful46%
Support unreachable22%
Hard to cancel18%
Account/app problems18%
Billing errors15%
“Despite this, IONOS then took £144 from my bank account — an amount vastly higher than the cost of the domain.”
1★ Trustpilot review, 2026-08-12

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueE2E NetworksIONOS | ionos.co.uk
Support unhelpful80%46%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, E2E Networks or IONOS | ionos.co.uk.