Current vs Earnest: most-reported complaints compared
Most-reported issues at Current and Earnest, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Current
TrustScore 4.4 · 22,228 reviews on Trustpilot.
1,162 reviews analysed, 2026-06-03 to 2026-09-23.
Complaint rate (recent window): 16%
85% of negative reviews get a company reply.
“flagged my deposit and held my funds”
Earnest
TrustScore 4.6 · 8,544 reviews on Trustpilot.
450 reviews analysed, 2026-03-06 to 2026-09-24.
Complaint rate (recent window): 9%
75% of negative reviews get a company reply.
“Earnest changed the length of the loan term after I signed it”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Current | Earnest |
|---|---|---|
| Account/app problems | 24% | 16% |
| Support unhelpful | 20% | 25% |
| Other | 13% | 16% |
| Misleading pricing | 12% | 24% |
| Overcharging | 9% | 8% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Current or Earnest.