Crestline Promotional Products vs Flashbay: most-reported complaints compared
Most-reported issues at Crestline Promotional Products and Flashbay, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Crestline Promotional Products
TrustScore 4.8 · 5,826 reviews on Trustpilot.
288 reviews analysed, 2024-07-26 to 2026-09-20.
Complaint rate (recent window): 4%
100% of negative reviews get a company reply.
“buttons were poorly assembled — many were falling apart right out of the box”
Flashbay
TrustScore 5 · 19,345 reviews on Trustpilot.
239 reviews analysed, 2013-01-15 to 2026-08-26.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“I ordered 8GB and I received 2GB flash drives”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Crestline Promotional Products | Flashbay |
|---|---|---|
| Faulty product | 26% | 10% |
| Delivery late | 20% | 16% |
| Delivery failed | 20% | 10% |
| Not as described | 20% | 32% |
| Other | 12% | 16% |
| Support unhelpful | 12% | 10% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Crestline Promotional Products or Flashbay.