ComplaintCensus

Constellation vs Uswich: most-reported complaints compared

Most-reported issues at Constellation and Uswich, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Constellation

TrustScore 4.2 · 327 reviews on Trustpilot.

177 reviews analysed, 2026-04-30 to 2026-09-22.

Complaint rate (recent window): 15%

98% of negative reviews get a company reply.

Other18%
Account/app problems18%
Support unhelpful18%
Support unreachable18%
Billing errors11%
“I apply for service and recieved nothing with out an explanation.”
2★ Trustpilot review, 2026-09-06

Uswich

TrustScore 4.7 · 70 reviews on Trustpilot.

70 reviews analysed, 2016-02-17 to 2025-12-04.

Complaint rate (recent window): 6%

0% of negative reviews get a company reply.

Misleading pricing75%
“tariff was then almost doubled within a few months by the new supplier”
1★ Trustpilot review, 2021-05-04

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueConstellationUswich
Misleading pricing11%75%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Constellation or Uswich.