Check City vs TILL: most-reported complaints compared
Most-reported issues at Check City and TILL, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Check City
TrustScore 4.9 · 4,001 reviews on Trustpilot.
383 reviews analysed, 2025-04-29 to 2026-09-20.
Complaint rate (recent window): 2%
97% of negative reviews get a company reply.
“I am now confused and angry because I was unaware of this.”
TILL
TrustScore 4.9 · 436 reviews on Trustpilot.
180 reviews analysed, 2023-11-03 to 2026-09-17.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“they are continuing to process ach withdrawals in amounts that are not associated to the agreement”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Check City | TILL |
|---|---|---|
| Billing errors | 14% | 50% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Check City or TILL.