Bolsover Cruise Club vs The Sovereign Cruise Club: most-reported complaints compared
Most-reported issues at Bolsover Cruise Club and The Sovereign Cruise Club, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Bolsover Cruise Club
TrustScore 4.9 · 12,417 reviews on Trustpilot.
592 reviews analysed, 2023-04-26 to 2026-09-11.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“I still have my doubts and was also dismayed that she did in fact make several mistakes and omissions”
The Sovereign Cruise Club
TrustScore 4.9 · 936 reviews on Trustpilot.
242 reviews analysed, 2022-11-23 to 2026-09-17.
Complaint rate (recent window): 1%
100% of negative reviews get a company reply.
“The caller couldn't wait to get off my call.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Bolsover Cruise Club | The Sovereign Cruise Club |
|---|---|---|
| Support unhelpful | 32% | 57% |
| Misleading pricing | 25% | 14% |
| Overcharging | 6% | 14% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Bolsover Cruise Club or The Sovereign Cruise Club.