APEC Water Systems vs Waters Co Filters: most-reported complaints compared
Most-reported issues at APEC Water Systems and Waters Co Filters, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
APEC Water Systems
TrustScore 4.2 · 878 reviews on Trustpilot.
198 reviews analysed, 2026-04-10 to 2026-09-14.
Complaint rate (recent window): 20%
100% of negative reviews get a company reply.
“Until a crack in the third cylinder cap! Did not know it was leaking until the water was all over my wood floors.”
Waters Co Filters
TrustScore 4.6 · 51 reviews on Trustpilot.
47 reviews analysed, 2024-08-08 to 2026-09-05.
Complaint rate (recent window): 6%
0% of negative reviews get a company reply.
“responses read like bots, when you FINALLY get a human response”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | APEC Water Systems | Waters Co Filters |
|---|---|---|
| Faulty product | 42% | 100% |
| Support unreachable | 10% | 67% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, APEC Water Systems or Waters Co Filters.