ComplaintCensus

Amscot vs TILL: most-reported complaints compared

Most-reported issues at Amscot and TILL, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Amscot

TrustScore 4.8 · 18,479 reviews on Trustpilot.

443 reviews analysed, 2026-01-07 to 2026-09-20.

Complaint rate (recent window): 4%

99% of negative reviews get a company reply.

Support unhelpful52%
Other28%
Misleading pricing7%
Billing errors6%
Account/app problems4%
“The third mailing was lost. So in order to file a claim you have to pay $12 wait 6 weeks for processing.”
1★ Trustpilot review, 2026-04-02

TILL

TrustScore 4.9 · 436 reviews on Trustpilot.

180 reviews analysed, 2023-11-03 to 2026-09-17.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Billing errors50%
“they are continuing to process ach withdrawals in amounts that are not associated to the agreement”
1★ Trustpilot review, 2025-01-16

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueAmscotTILL
Billing errors6%50%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Amscot or TILL.