Above Lending vs aven.com: most-reported complaints compared
Most-reported issues at Above Lending and aven.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Above Lending
TrustScore 4.9 · 5,328 reviews on Trustpilot.
381 reviews analysed, 2025-04-18 to 2026-09-02.
Complaint rate (recent window): 3%
100% of negative reviews get a company reply.
“transparency of the loan details is appalling”
aven.com
TrustScore 4.9 · 10,708 reviews on Trustpilot.
768 reviews analysed, 2025-07-22 to 2026-09-23.
Complaint rate (recent window): 2%
81% of negative reviews get a company reply.
“App doesn't work. -No mail communication whatsoever. -No one answers the phone.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Above Lending | aven.com |
|---|---|---|
| Misleading pricing | 40% | 25% |
| Other | 23% | 16% |
| Overcharging | 23% | 10% |
| Support unhelpful | 14% | 21% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Above Lending or aven.com.