ComplaintCensus

AARDY vs RentalCover.com: most-reported complaints compared

Most-reported issues at AARDY and RentalCover.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

AARDY

TrustScore 4.9 · 50,240 reviews on Trustpilot.

1,350 reviews analysed, 2026-01-04 to 2026-09-23.

Complaint rate (recent window): 1%

82% of negative reviews get a company reply.

Account/app problems22%
Support unhelpful22%
Other15%
Warranty disputes14%
Misleading pricing8%
“when you want to drill down it was not as easy.”
3★ Trustpilot review, 2026-01-07

RentalCover.com

TrustScore 4.8 · 24,286 reviews on Trustpilot.

1,017 reviews analysed, 2026-06-04 to 2026-09-23.

Complaint rate (recent window): 4%

98% of negative reviews get a company reply.

Support unreachable64%
Warranty disputes28%
Support unhelpful22%
Refunds delayed19%
Refund refused11%
“After a week of trying to contact support I have heard nothing!”
1★ Trustpilot review, 2026-07-10

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueAARDYRentalCover.com
Account/app problems22%7%
Support unhelpful22%22%
Warranty disputes14%28%
Support unreachable8%64%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, AARDY or RentalCover.com.