Is Xoom, A PayPal Service legit?
A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.
Based on 3,214 public Trustpilot reviews published 2026-05-17 to 2026-09-27 — see the Trustpilot page. Not affiliated with Trustpilot or Xoom, A PayPal Service.
Xoom, A PayPal Service is an established company with 207,904 Trustpilot reviews and a 4.6 TrustScore. In our census of recent reviews, 7% were classified as complaints, most often overcharging, other, account/app problems. Elsewhere it scores 4.7★ on the App Store. Of 20 company replies to negative reviews analysed, 15% engaged with the specific problem.
What goes wrong most, according to reviewers
- Overcharging — 222 reports (31% of complaints)
- Other — 141 reports (20% of complaints)
- Account/app problems — 124 reports (18% of complaints)
Full evidence, quotes and trends: the Xoom, A PayPal Service complaint report.