Is SMTP2GO legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 277 public Trustpilot reviews published 2017-02-13 to 2026-09-15 — see the Trustpilot page. Not affiliated with Trustpilot or SMTP2GO.

SMTP2GO is an established company with 1,889 Trustpilot reviews and a 4.8 TrustScore. In our census of recent reviews, 5% were classified as complaints, most often support unhelpful, account/app problems, poor core service. Of 41 company replies to negative reviews analysed, 15% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unhelpful — 21 reports (44% of complaints)
Account/app problems — 20 reports (42% of complaints)
Poor core service — 6 reports (12% of complaints), rising

Full evidence, quotes and trends: the SMTP2GO complaint report.