Is Rickshaw Travel legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 267 public Trustpilot reviews published 2012-09-05 to 2026-08-27 — see the Trustpilot page. Not affiliated with Trustpilot or Rickshaw Travel.

Rickshaw Travel is an established company with 1,960 Trustpilot reviews and a 4.9 TrustScore. In our census of recent reviews, 2% were classified as complaints, most often not as described, support unhelpful, support unreachable. Elsewhere it scores 4.7★ on Google. Of 57 company replies to negative reviews analysed, 67% engaged with the specific problem.

What goes wrong most, according to reviewers

Not as described — 29 reports (53% of complaints)
Support unhelpful — 18 reports (33% of complaints), rising
Support unreachable — 5 reports (9% of complaints)

Full evidence, quotes and trends: the Rickshaw Travel complaint report.