Is PaysafeCard legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 1,140 public Trustpilot reviews published 2019-01-10 to 2026-09-27 — see the Trustpilot page. Not affiliated with Trustpilot or PaysafeCard.

PaysafeCard is an established company with 88,670 Trustpilot reviews and a 4.6 TrustScore. In our census of recent reviews, 7% were classified as complaints, most often account/app problems, support unreachable, support unhelpful. Elsewhere it scores 4.1★ on the App Store, 4.4★ on Google Play. Of 241 company replies to negative reviews analysed, 0% engaged with the specific problem.

What goes wrong most, according to reviewers

Account/app problems — 134 reports (42% of complaints)
Support unreachable — 94 reports (30% of complaints)
Support unhelpful — 62 reports (20% of complaints)

Full evidence, quotes and trends: the PaysafeCard complaint report.