Is Harts Of Stur legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 565 public Trustpilot reviews published 2026-04-10 to 2026-09-23 — see the Trustpilot page. Not affiliated with Trustpilot or Harts Of Stur.

Harts Of Stur is an established company with 29,384 Trustpilot reviews and a 4.8 TrustScore. In our census of recent reviews, 6% were classified as complaints, most often faulty product, delivery failed, support unhelpful. Elsewhere it scores 4.4★ on Google. Of 348 company replies to negative reviews analysed, 45% engaged with the specific problem.

What goes wrong most, according to reviewers

Faulty product — 21 reports (36% of complaints), rising
Delivery failed — 17 reports (29% of complaints)
Support unhelpful — 14 reports (24% of complaints)

Full evidence, quotes and trends: the Harts Of Stur complaint report.