Is Footasylum legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 2,889 public Trustpilot reviews published 2024-07-13 to 2026-09-27 — see the Trustpilot page. Not affiliated with Trustpilot or Footasylum.

Footasylum is an established company with 88,912 Trustpilot reviews and a 4.4 TrustScore. In our census of recent reviews, 20% were classified as complaints, most often delivery failed, support unhelpful, delivery late. Elsewhere it scores 2.9★ on Google, 4.8★ on the App Store. Of 1031 company replies to negative reviews analysed, 59% engaged with the specific problem.

What goes wrong most, according to reviewers

Delivery failed — 476 reports (47% of complaints)
Support unhelpful — 217 reports (22% of complaints)
Delivery late — 170 reports (17% of complaints), rising

Full evidence, quotes and trends: the Footasylum complaint report.