Is Creation legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 2,885 public Trustpilot reviews published 2025-07-22 to 2026-09-27 — see the Trustpilot page. Not affiliated with Trustpilot or Creation.

Creation is an established company with 119,496 Trustpilot reviews and a 4.7 TrustScore. In our census of recent reviews, 13% were classified as complaints, most often account/app problems, support unhelpful, support unreachable. Elsewhere it scores 4.1★ on Google, 1.5★ on Reviews.io. Of 816 company replies to negative reviews analysed, 23% engaged with the specific problem.

What goes wrong most, according to reviewers

Account/app problems — 390 reports (46% of complaints)
Support unhelpful — 202 reports (24% of complaints), rising
Support unreachable — 140 reports (16% of complaints), rising

Full evidence, quotes and trends: the Creation complaint report.