Is 1st Formations legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 422 public Trustpilot reviews published 2025-07-04 to 2026-09-20 — see the Trustpilot page. Not affiliated with Trustpilot or 1st Formations.

1st Formations is an established company with 23,761 Trustpilot reviews and a 4.8 TrustScore. In our census of recent reviews, 4% were classified as complaints, most often support unhelpful, other, account/app problems. Elsewhere it scores 4.9★ on Google. Of 417 company replies to negative reviews analysed, 53% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unhelpful — 18 reports (35% of complaints)
Other — 12 reports (24% of complaints)
Account/app problems — 9 reports (18% of complaints)

Full evidence, quotes and trends: the 1st Formations complaint report.